- By: Mark Jakobsen
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Do you remember when you were a teenager, and there were those parties taking place? Before each one there would be questions flying around, “are you going?”, which would usually be responded to with exactly the same question. We all wanted to work out who was going to be there before we committed. As it turns out, the business world isn’t all that different. To run a successful exhibition stand, you need to tap into that exact same human psychology. Only, because we are professionals wearing lanyards, we make it sound a whole lot less desperate by calling it pre-event marketing.
Now, to be clear, I’m not suggesting you call up your ideal buyers, ask if they’re going, and coyly whisper that you’ll only show up if they do. But exhibiting at any event is a huge investment of time, money, and energy. So, rather than relying on the hope that the right people will find your stand, lead with certainty. Build in pre-event marketing to raise awareness of your participation, generate interest, and prime your audience so that meaningful conversations start the moment the doors open.
You wouldn’t launch a new product without telling anyone, would you? And that’s what exhibiting at an event without a pre-event plan is like. You’ve built the stand, developed clear messaging, decided against the dinosaur suit, and then you tell no one. That’s one expensive game of hide-and-seek.
And this happens. I remember from my time organising exhibitions, we would provide exhibitors with an online diary, these days there’s app versions as well so I’m probably showing my age. After the event, it was obvious from the rebooking conversations which exhibitors had great shows, which had ok, and which felt it didn’t perform for them. The common factor across all of them? The amount of time they spent engaging with the online diary to prebook meetings with their core audience before we even opened the doors.
What isn’t perhaps obvious to unseasoned exhibitors is, as busy as an exhibition might be, foot traffic will remain a lottery. Pre-event marketing is how you stop leaving it to chance.
If you’re unsure where to start, the good news is there’s no need to reinvent the wheel. You’ve already got the tools, so let’s engage them. That means in the weeks before the event, weave your attendance into your current mix of:
And when it comes to messaging, that matters as much as the channel. A post that simply says “We are exhibiting at Stand 42! Come see us!”, gives nobody a reason to do anything. Nobody cares about Stand 42. They care about what Stand 42 can do for them.
Instead of just announcing your presence, make your posts relevant to your audience by asking yourself:
To make this easy, here is a simple, framework you can use for your next LinkedIn post:
“We’re heading to [Event Name] on [Date]. If you’re a [target audience] currently dealing with [specific problem], come and find us at Stand [Number]. We’ll be running live demos of [product or service] and talking through how we’re helping businesses navigate [relevant challenge]. Want to skip the stand traffic and book a specific time to chat? Drop me a message or use the link below.”
It won’t win any creative awards, but it will get the right people to stop scrolling, which is the point.
Event organisers invest heavily in attracting attendees, and as part of this they typically offer a range of promotional tools which you can take advantage of. So, once you’ve signed up check the exhibitor manual to understand what’s available:
Additionally, check to see who else is exhibiting. If you are exhibiting alongside industry partners, trusted suppliers, or high-profile clients, see if you can coordinate your promotional activity. A co-marketed LinkedIn post or a joint email campaign can easily double your reach, without doubling your effort.
All that pre-event communication is designed to achieve two things, build awareness and generate conversations. And the most valuable conversations will be those already in your calendar before you arrive.
Relying entirely on passing traffic unpredictable. The exhibitors who consistently get the most from events tend to arrive with a proportion of their day already mapped out. In the weeks before the event, work through your contacts and segment them into three groups:
| Target Group | Why Reach Out? |
|---|---|
| Existing Customers | To strengthen relationships, upsell new features, or just thank them over a coffee. |
| Active Pipeline Prospects | To use the face-to-face environment to answer final objections and accelerate the sales cycle. |
| Industry Contacts & Influencers | To build strategic partnerships, network, or explore collaboration. |
Reaching out early to lock in even a handful of 15 to 20 minute slots will significantly de-risks the day. It means your team arrives focused rather than anxious, and it ensures the investment is working hard from the moment the doors open.
Not everyone in your business belongs on an exhibition stand, and that’s fine. The goal is a balanced team that can handle the range of conversations the day will bring. Think about who brings the right combination of:
We all love Dave from accounts, but if his idea of small talk is explaining tax depreciation schedules, he’s probably better placed elsewhere that day.
Once you’ve got the right people in place, don’t assume they know what to do. A briefing session before you travel, even a short one, makes a significant difference. Everyone on the stand should know:
The most effective event teams aren’t necessarily the biggest or the most experienced. They’re the ones who arrive aligned, knowing exactly what they’re there to do.
It’s all about timing here. Here’s a rough guide on when to do what.
| Timeframe | Activity |
|---|---|
| Six weeks out | Confirm team, brief on objectives, begin outreach to key contacts for meeting bookings |
| Four weeks out | Start channel activity: email, LinkedIn, newsletter, website announcement |
| Two weeks out | Follow up with contacts who haven't responded, engage with event hashtags and communities |
| One week out | Final team briefing, confirm all pre-booked meetings, ensure lead capture tools are set up and test |
| Day before | Share a "we're heading to [event] tomorrow" post, confirm logistics with the team |
And to follow up, if you manage to achieve all the above you’ll be able to answer yes to the following pre-event check-list:
If the answer to all of those is yes, you’re in a strong position before a single visitor has set foot on your stand.
Pre-event marketing is essentially the business equivalent of knowing all your friends are going to be at the party. You’re not going to spend the evening standing in the corner hoping someone wanders over. You’re going to walk in with confidence, dive straight into conversations, have a laugh, and come away having had a brilliant night.
That’s what pre-event marketing does for your exhibition stand. It means you arrive ready, not hopeful.
The businesses that consistently get the most from exhibiting don’t leave it to footfall. They arrive with awareness already built, meetings already in the calendar, and a team that knows exactly what it’s there to do. In other words, they’ve done the rounds of the playground long before the doors open.
Stop hoping people will show up. Make sure they do.
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